Why Did Hallmark Undergo Reengineering and TQM

question 10

Multiple Choice

Why did Hallmark undergo reengineering and TQM?

• A) It was taking too long to go from design to production.
• B) Customers saw a noticeable drop in product quality.
• C) Artists were getting frustrated with the mechanistic structure.
• D) Product quality was deteriorating.

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Definitions:

Health Habits

Practices and behaviors adopted to maintain or enhance one's health, including regular exercise, proper nutrition, sufficient sleep, and avoidance of harmful substances.

Subtle Discrimination

Discriminatory practices that are not openly aggressive or blatant, often manifesting in the form of microaggressions or biases that are difficult to identify and address.

Job-Related Training

Education or instruction provided to improve skills and knowledge relevant to an individual's current employment.

Prejudicial Behaviors

Actions influenced by preconceived opinions or judgments, which can lead to unfair treatment of individuals or groups.