In a Team, Senders Often Send Briefer Messages Than Are

question 27

Multiple Choice

In a team, senders often send briefer messages than are needed because:

• A)They want to withhold information to increase power.
• B)They overestimate receivers' familiarity with the information.
• C)They misunderstand the intentions of the receiver.
• D)They have poor communication skills.
• E)They have higher status.

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Definitions:

Bad-News Message

A communication that conveys disappointing, unfavorable, or negative information to the receiver.

Goodwill

An intangible asset that represents the value of a business's reputation, brand, and customer relationships.

Apologize

The act of expressing remorse or regret for one's actions or words, often aiming to mend or improve a relationship.

Problem

A situation, question, or issue that presents difficulty, uncertainty, or challenge, requiring thought or action for resolution.