What Reforms Were Made to the Bureaucracy Under the New

question 11

Essay

What reforms were made to the bureaucracy under the New Public Management?

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Definitions:

Social Needs

Human requirements for belonging, affection, acceptance, and friendship – part of Maslow's hierarchy of needs.

Mayo's Research

Refers to the studies conducted by Elton Mayo, particularly the Hawthorne Experiments, which emphasized the importance of social relations in the workplace.

Productivity

The measurement of efficiency in which resources are converted into goods and services, often evaluated by output relative to input.

Deficit Principle

A concept in motivation theory suggesting that a deficit or lack of something will lead to motivation to fill or reduce that deficit.