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Netflix DVD-by-mail differs from Netflix stream, in that Netflix DVD-by-mail:
Descriptive Norm
Social norms that describe what is typically done in a given context, influencing individuals' behavior by providing information about what is considered normal or typical behavior.
Consistency Motive
The desire to maintain uniformity in one's attitudes, beliefs, and behaviors over time.
Affiliation Goal
An individual's aim to build, maintain, or restore positive relationships with others.
Descriptive Norm
A norm that characterizes the typical behavior of a group, acting as a guide to expected behaviors in specific situations.
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