Frieda, the Manager of a Retail Store, Believes That a Customer

question 35

Multiple Choice

Frieda, the manager of a retail store, believes that a customer, Jake, is in the selection making stage. Nina, the sales person, believes that Jake is at the stage where he requires help in using the product. Which of the following statements strengthens Frieda's argument?

• A)Jake is unaware of his need for a product.
• B)Jake had placed an order for the product earlier and was in the store to pick it up.
• C)Jake is comparing the product features offered by two brands.
• D)Jake had purchased the product and is looking for a manual.

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Definitions:

Association

A relationship or link between two or more variables, where changes in one variable correspond to changes in the other.

Life Expectancy

The average period that an individual is expected to live, based on statistical averages.

Infant Mortality

The number of deaths of infants under one year old per 1,000 live births in a given region or period.

Lurking Variable

A hidden variable that is not directly observed but may influence the relationship between the independent and dependent variables in a study.