Although in the 1970s Educational Innovations Were Often Transferred to New

question 10

Multiple Choice

Although in the 1970s educational innovations were often transferred to new settings with precisely copied "cookbook" instructions,today the emphasis is on:

• A)having program developers train staff in the new setting.
• B)specifying fragile components and having program developers implement them.
• C)creating innovative programs in each setting,based on best practices.
• D)interdependence rather than cycling of resources.

Understand the concept of organizational citizenship behavior and its dimensions.

Recognize the factors that contribute to job satisfaction.

Identify the effects of emotional labor on workers.

Recognize the role of emotional responses and decision making in job satisfaction.

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Definitions:

Commitment

A pledge or promise to do something, often involving dedication and loyalty towards a goal, project, or relationship.

Understanding

The ability to grasp the meaning, significance, or nature of something, typically leading to a deeper comprehension or empathy.

Participative Leadership

A leadership style where the leader involves team members in decision-making processes to encourage collaboration and engagement.

Technical Competence

The expertise and ability to perform the specialized tasks relevant to a particular field or job.