Audrey and Sam Are Having an Argument and Audrey Has

question 117

Multiple Choice

Audrey and Sam are having an argument and Audrey has decided to use 'the silent treatment' as a tactic for showing her anger.Which of the four unproductive approaches to conflict resolution discussed in your text is Audrey displaying?

• A)criticism
• B)contempt
• C)defensiveness
• D)stonewalling

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Definitions:

Meganational Companies

Companies that operate on a global scale, extending their products, operations, and marketing strategies across multiple countries.

Network Structure

A structure that organizes a company by groups that form to work on a project, and then dissolve once the project is complete.

Matrix Structure

A structure that organizes a company along multiple dimensions that may include geography, function, and division.

Transnational Organizations

Organizations that operate across multiple countries, transcending national borders, to achieve their objectives.