A Management Method by Which the Organization Seeks to Excel

question 25

Multiple Choice

A management method by which the organization seeks to excel on all dimensions of quality is called:

• A) customer relationship management.
• B) a just-in-time method.
• C) total quality management.
• D) cost of quality.

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Definitions:

Apollo of Veii

An ancient Etruscan terracotta statue representing the Greek god Apollo, notable for its life-size scale and detailed craftsmanship, dating from circa 510-500 BCE.

Terracotta

A type of fired clay material, often unglazed, used for ornamental or functional purposes, including sculptures and building materials.

Etruscans

An ancient civilization of Italy, predating the Roman Empire, known for its rich culture, art, and influence on Roman architecture and society.

Burial Practices

The methods and ceremonies employed by various cultures to honor and remember the dead by placing them in graves or other final resting places.