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One of Your Teammates, Mary, Seems to Thrive on Problem

question 22

Multiple Choice

One of your teammates, Mary, seems to thrive on problem solving and really likes to be the one who "solves" the problem for the team. Mary likely has a(n) ________ learning style.


Definitions:

FAB Selling Technique

A presentation technique stressing features, advantages, and benefits of a product.

Benefit Selling

A sales approach that focuses on communicating the benefits and value of a product or service to the customer, rather than just its features.

Customer Retention

Strategies and activities a business employs to keep its customers engaged and reduce customer turnovers.

Cognitive Dissonance

A psychological phenomenon that occurs when a person holds contradictory beliefs, ideas, or values, leading to psychological stress or discomfort.

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