Which "Message Card" Would Be MOST Effective in Influencing Hotel

question 62

Multiple Choice

Which "message card" would be MOST effective in influencing hotel guests to reuse their bathroom towels?

• A)"Seventy-five percent of our guests use their towels more than once."
• B)"Reusing your towel is friendly to the environment."
• C)"Reusing your towel helps management keep room costs down."
• D)"Reusing your towel saves 50 gallons of water."

---

Definitions:

Progressive

Pertaining to policies or ideas that aim for social improvement by advocating for change and reform, often focusing on fairness, equality, and innovation.

Empowered

Having the confidence, resources, and authority to make decisions and take actions in both personal and professional settings.

Taylor's Scientific Management

A management theory developed by Frederick W. Taylor, focusing on improving economic efficiency, especially labor productivity.

Benchmarking

The act of evaluating company operations and performance standards against the top achievers in the industry and the optimal practices of other businesses.