Examlex
Emotional events tend to be better remembered than nonemotional events.
Reward Power
A type of power that comes from the ability to confer rewards on others for complying with one's wishes or directives.
Coercive Power
A form of power that is derived from the ability to punish or penalize others.
Informal Leaders
Individuals within an organization who influence others through personal forms of power and relationships rather than through formal authority positions.
Emotional Intelligence (EQ)
The ability to understand and manage one's own emotions, and to be empathetic and effective in handling interpersonal relationships.
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