Examlex
According to dual-process theory,which function would NOT be processed by the "slow" System 2?
Empathy
The ability to understand and share the feelings of another person.
Service Quality
The assessment of how well a service meets or exceeds customer expectations, often related to factors like responsiveness, assurance, and empathy.
Tangibility
The physical existence of a product, making it possible to touch, see, and directly experience it.
Service Quality
Evaluating how closely a provided service aligns with what the customer anticipated.
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