Karen Liu Recently Accepted the Position of Department Chair of the Department

question 7

Multiple Choice

Karen Liu recently accepted the position of Department Chair of the Department of Business at her university. She quickly realized that one of the very important jobs related to her role, was the need to make good human resource decisions as this affected the Department's ability to offer, schedule, and meet student needs for courses in all three academic terms per year. The mission statement of the university specifies a clear commitment to meeting the needs of all stakeholders, and in particular, being student centered is a priority. Due to the distinct rise in the number of students wishing to pursue a degree in business in recent years, this had placed an increasing stress on resources to meet student demand for courses and course sections. In particular, student feedback had indicated that course waitlists were long, that many students were unable to enter into their preferred courses, and that students wished that more courses were offered in three hour blocks or in the evening to allow them easier work scheduling. As she looked at course offerings and schedules from last year, and considered her current teaching faculty, she wondered how she would tackle the huge job of course planning for the next academic year.
-When considering the questions: how many faculty members Karen needs,when Karen needs them (i.e.which term are the faculty resources required) ,and for which courses does Karen need them,relates to which step of the Human Resource Planning Process?

• A)Establish Program Evaluation
• B)Develop HR objectives
• C)Assess internal and external supply of resources
• D)Forecast demand for resources
• E)Design and implement HRM programs

---

Definitions:

False Consensus

A cognitive bias where an individual overestimates the extent to which their beliefs, values, or opinions are shared by others.

Recession

A significant decline in economic activity across the economy, lasting more than a few months, typically visible in real GDP, income, employment, industrial production, and wholesale-retail sales.

Store-Wide Sale

A promotional event where discounts are offered on most or all items within a store.

Superiors

Individuals in higher positions or ranks within an organization, with authority or managerial responsibility over others.