Karen Liu Recently Accepted the Position of Department Chair of the Department

question 2

Multiple Choice

Karen Liu recently accepted the position of Department Chair of the Department of Business at her university. She quickly realized that one of the very important jobs related to her role, was the need to make good human resource decisions as this affected the Department's ability to offer, schedule, and meet student needs for courses in all three academic terms per year. The mission statement of the university specifies a clear commitment to meeting the needs of all stakeholders, and in particular, being student centered is a priority. Due to the distinct rise in the number of students wishing to pursue a degree in business in recent years, this had placed an increasing stress on resources to meet student demand for courses and course sections. In particular, student feedback had indicated that course waitlists were long, that many students were unable to enter into their preferred courses, and that students wished that more courses were offered in three hour blocks or in the evening to allow them easier work scheduling. As she looked at course offerings and schedules from last year, and considered her current teaching faculty, she wondered how she would tackle the huge job of course planning for the next academic year.
-Since the Department is growing to a great extent,and student numbers and demand for courses is expanding,the Department is facing a

• A)human resource shortage
• B)demographic challenge
• C)human resource surplus
• D)labour market division
• E)human resource division

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Definitions:

Organization levels

The different layers of authority and responsibility within an organization, typically ranging from senior executives to frontline employees.

Technical

Relating to or involving the practical application of scientific knowledge, especially in a specific professional area or activity.

Agency protocol

Agency protocol refers to the established guidelines and standard operating procedures that members of an organization or agency are expected to follow in their activities or operations.

Effective relationships

Relationships that are successful in achieving desired results or outcomes through good communication, understanding, and mutual respect.