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Karen Liu Recently Accepted the Position of Department Chair of the Department

question 4

Multiple Choice

Karen Liu recently accepted the position of Department Chair of the Department of Business at her university. She quickly realized that one of the very important jobs related to her role, was the need to make good human resource decisions as this affected the Department's ability to offer, schedule, and meet student needs for courses in all three academic terms per year. The mission statement of the university specifies a clear commitment to meeting the needs of all stakeholders, and in particular, being student centered is a priority. Due to the distinct rise in the number of students wishing to pursue a degree in business in recent years, this had placed an increasing stress on resources to meet student demand for courses and course sections. In particular, student feedback had indicated that course waitlists were long, that many students were unable to enter into their preferred courses, and that students wished that more courses were offered in three hour blocks or in the evening to allow them easier work scheduling. As she looked at course offerings and schedules from last year, and considered her current teaching faculty, she wondered how she would tackle the huge job of course planning for the next academic year.
-Karen is considering using a fairly simple and quick method of estimating future faculty needs.She is thinking of looking at past course needs trends and relating that to how many faculty members are required.She would be using

Definitions:

Patterns Behavior

The repeated actions or reactions exhibited by individuals or groups in response to certain stimuli or situations.

Cross-Functional Team

A group of people from different departments or areas within an organization working together towards a common goal.

Coordination

The organized arrangement of elements or efforts in a process to ensure a smooth operation or outcome.

Resource-Oriented Team

Describes a group of individuals organized with a focus on efficiently utilizing resources (human, technical, financial) to achieve its goals.