Which of the Following Statements About ISO 9000 Is True

question 49

Multiple Choice

Which of the following statements about ISO 9000 is true?

• A) ISO 9000 is a series of five international standards for achieving consistency in quality management and quality assurance in companies throughout the world.
• B) The ISO 9000 standards are applicable to the manufacturing of goods and to the delivery of services.
• C) Studies show that customers prefer to buy from companies with ISO 9000 certification.
• D) ISO 9000 certification may be suspended or canceled if companies fail an audit following their initial certification.
• E) All of these statements about ISO 9000 are true.

---

Definitions:

Defensive Tactic

Strategies or actions taken by a company to protect itself against hostile takeover attempts, competition, or other threats to its status or integrity.