In TQM, Customer Focus and Satisfaction, Continuous Improvement, and Teamwork

question 66

True/False

In TQM, customer focus and satisfaction, continuous improvement, and teamwork mutually reinforce each other to improve quality throughout a company.

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Definitions:

Car Operating Costs

Expenses associated with the use of a car, including fuel, maintenance, insurance, and depreciation.

Tax Reforms

Changes made to tax policies or systems, often aimed at simplifying the tax process, reducing rates, or adjusting tax laws to encourage economic growth or fairness.

Benefits Packages

A collection of non-wage compensations provided to employees in addition to their normal wages or salaries.

Vesting

Vesting refers to the process by which employees gain non-forfeitable rights to employer-contributed benefits, such as pensions or stock options, over time.