The First Step in the Service-Profit Chain Is External Service

question 1

True/False

The first step in the service-profit chain is external service quality or the quality of treatment that employees receive from a company's internal service providers.

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Definitions:

Wander

To move or travel aimlessly or without a specific destination; often associated with exploration or the act of being lost.

Dementia

A category of brain diseases that cause a long-term and often gradual decrease in the ability to think and remember, affecting a person's daily functioning.

Community Safety Education

Educational programs focused on teaching community members about various safety topics to prevent harm and improve overall safety.

Child Safety Seats

Seats designed specifically for children, providing protection in automobiles by restraining the child in case of a collision.