The Three Principles That Characterize TQM Are Continuous Improvement, Teamwork

question 12

Multiple Choice

The three principles that characterize TQM are continuous improvement, teamwork, and:

• A) third party certification
• B) delegation
• C) participative management
• D) customer focus and satisfaction
• E) distinctive competence

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Definitions:

Sugar Pill

A placebo used in clinical trials, an inert substance given to a control group for comparison with the active medication.

Antidepressant

A type of medication specifically designed to improve symptoms of depression by altering chemical balances within the brain.

Unethical Research

Research practices that violate ethical standards, potentially causing harm or disrespect to participants, society, or the scientific community.

Response Set

A pattern of responses a person consistently shows across different situations or measures.