Normative Controls Should Be Used When

question 7

Multiple Choice

Normative controls should be used when:

• A) cause-and-effect relationships are clear
• B) workers have been taught self-control skills
• C) responsibility for task accomplishment is given to autonomous work groups
• D) it is necessary to standardize all operations
• E) organizational culture, values, and beliefs are strong

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Definitions:

NK Cells

Natural Killer cells, a type of lymphocyte in the immune system that plays a major role in the host-rejection of both tumors and virally infected cells.

Macrophages

A type of white blood cell that engulfs and digests foreign substances, dead cells, and other debris in the body as part of the immune response.

Emotion-Focused Coping

A strategy for managing stress that involves identifying and working through the emotional responses to stressful situations.

Problem-Focused Coping

A strategy for dealing with stress by identifying and addressing the root cause of a problem directly, rather than managing its symptoms.