In Which of the Following Cases Would Written Communication Be

question 11

Multiple Choice

In which of the following cases would written communication be preferable to oral communication?

• A) when immediate feedback is needed
• B) when messages are complex and ambiguous
• C) when messages are emotion laden
• D) when messages are very simple
• E) when paralanguage is required

Employ effective communication techniques with mentally or emotionally disturbed patients.

Understand the importance of involving family members in patient care and navigating the dynamics appropriately.

Recognize the role of conflict in the workplace and strategies for its resolution.

Grasp the concept of defense mechanisms and their role in patient behavior.

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Definitions:

Structural Analysis

A method used to analyze the structure of societies, organizations, or systems to understand the relationships and functions within them.

Child Ego State

Part of transactional analysis theory, referring to a set of behaviors, thoughts, and feelings replayed from one's own childhood.

Life Position

A concept in transactional analysis that refers to an individual's core beliefs about self and others, often summarized as "I'm OK; You're OK" as a healthy life position.

Transactional Analysis

A psychotherapeutic approach that analyses social transactions and interactions to understand and improve communication patterns and relationships.