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_____Is Feedback That Is Disapproving Without Any Intention of Being

question 19

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_____is feedback that is disapproving without any intention of being helpful and almost always causes a negative or defensive reaction in the recipient.


Definitions:

Close

In sales, the final step of the process where the salesperson secures agreement from the customer to proceed with the purchase.

Salesperson

An individual who sells products or services, often directly interacting with customers to facilitate sales.

Summary-Of-Benefits Close

A sales technique where the salesperson summarizes the product's benefits and features as a final effort to secure the sale.

Complex Process

A multifaceted or intricate procedure involving multiple steps, variables, or components that require careful management or understanding.

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