Trends in Hiring Practices

question 11

Multiple Choice

Trends in Hiring Practices
Zachary Schneider saw a sign in the window of an Amy’s Ice Creams franchise operation. The sign said the company was looking for new employees. When he went in to ask for a job application, he was given a paper bag and told to do “something creative with it.” The test was to see whether the job applicant was suited to carrying out the chain’s mission: “To make people’s day.” This type of pre­employment assessment is not unusual. Gourmet grocery chain Central Market uses a four­page application form which includes essay questions such as “Tell us about your favorite food experience.” If it seems an applicant is a good match for the company, he or she is asked to make a statement about himself or herself using items found in the grocery store and to participate with other applicants in a roundtable discussion.

-Refer to Trends in Hiring Practices. The need for creative skills in order to work at Amy's would be listed as a ________ that the company's HR department would have developed for franchisees.

• A) task specialization
• B) job description
• C) work empowerment norm
• D) job specification
• E) multitasking capability

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Definitions:

Modeling

A psychological concept where individuals learn behaviors by observing and imitating others, fundamental in social learning theory.

Role-play

An educational or therapeutic technique involving the acting out of scenarios or roles in order to learn, practice behaviors, or analyze psychological states.

Panic Disorder

A mental health condition characterized by recurrent unexpected panic attacks and intense fear of experiencing another attack.

Nervous

Feeling anxious, worried, or apprehensive, often without a clear cause.