Trends in Hiring Practices

question 58

Multiple Choice

Trends in Hiring Practices
Zachary Schneider saw a sign in the window of an Amy’s Ice Creams franchise operation. The sign said the company was looking for new employees. When he went in to ask for a job application, he was given a paper bag and told to do “something creative with it.” The test was to see whether the job applicant was suited to carrying out the chain’s mission: “To make people’s day.” This type of pre­employment assessment is not unusual. Gourmet grocery chain Central Market uses a four­page application form which includes essay questions such as “Tell us about your favorite food experience.” If it seems an applicant is a good match for the company, he or she is asked to make a statement about himself or herself using items found in the grocery store and to participate with other applicants in a roundtable discussion.

-Refer to Trends in Hiring Practices. Central Market uses its application form to_______ .

• A) shield it from EEOC prosecution
• B) avoid reference checks
• C) administer selection tests
• D) determine how well future employees are performing
• E) train new employees

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Definitions:

Herzberg's Two-Factor Theory

A theory that distinguishes between motivators (factors that cause satisfaction and motivation) and hygiene factors (factors that prevent dissatisfaction but do not necessarily motivate).

Hygiene Factors

Factors related to the work environment that do not necessarily motivate employees if present, but can cause dissatisfaction if absent.

Job Satisfaction

A measure of how content an individual is with their job, which can affect their motivation, performance, and loyalty to the company.

Two-Factor Theory

A psychological theory proposed by Herzberg that suggests employee satisfaction and motivation are influenced by two factors: hygiene factors and motivators.