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Krispy Kreme is a relatively small doughnut seller. It has only 292 stores in the United States, while Dunkin Donuts has 3,600 outlets. The company originated in Winston-Salem, North Carolina, where it still operates a plant that fills a 50-pound bag with doughnut mix every seven seconds. It recently opened a new plant in Effingham, Illinois, that fills a bag every three seconds. This second plant allows the company to reduce costs while increasing its output. The company began in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until his death in 1973.
-Refer to Krispy Kreme. To be successful, managers need four skills. The fact that Rudolph was a skilled baker when he purchased the secret doughnut recipe indicates he had ___________skills.
Interviews
A method of gathering information through direct conversation, often used for research or employment selection.
Statistical Process Control
The use of statistical methods to monitor and control a process to ensure that it operates at its full potential to produce conforming product.
Performance Output
The measurable results or outputs that come from an individual's or organization's efforts, often used as a basis for evaluation or comparison.
Variations
Refers to differences or deviations in characteristics, outcomes, or occurrences within a group or between groups.
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