In the Contact Stage of a Relationship, There Is First

question 25

Short Answer

In the contact stage of a relationship, there is first __________ contact and then there is usually __________ contact.

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Definitions:

Customers

Individuals or entities that purchase goods or services from a business, often considered the most critical component in the success of an enterprise.

Emotional Intelligence

The power to identify, influence, and share one's affective states, as well as to maintain social relationships with sound judgment and empathy.

Social Awareness

The ability to understand and respond to the needs of others in social situations, recognizing social cues and appropriately adapting behavior.

Self-Management

The ability to regulate one's own thoughts, feelings, and actions to achieve personal or professional goals.