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Indicate If the Statements Are True or False (Cierto O

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Indicate if the statements are true or false (Cierto o falso) based on the reading
El sistema de notas (grades) es diferente entre países (among countries). En Canadá los profesores dan (give) notas entre (between) 0 y 100 (cien) puntos. Pero en México, las notas son entre 0 y 10 puntos. En las universidades de Canadá una nota de 60 (sesenta) es suficiente para recibir (to receive) crédito para una clase. En las escuelas secundarias (high schools) de Canadá una nota de entre 61 (sesenta y uno) y 70 (setenta) es una D. Con esta (this) nota un estudiante aprueba (passes) el curso. Pero en México una nota de menos de 7 puntos en la universidad y la escuela secundaria no es suficiente para aprobar (to pass) un curso.

-Normalmente, Rogelio _____ en casa por la noche.


Definitions:

Deep Acting

The process of managing one's emotions by trying to feel the emotions one is attempting to display, as opposed to just outwardly expressing them.

Surface Acting

An emotional labor strategy where individuals display emotions that they do not genuinely feel to fulfill job requirements.

Emotional Dissonance

A state of conflict between expressed emotions and the emotions actually felt, common in service roles.

Emotional Labor

The effort employees put into managing their emotions and expressions as part of fulfilling their job roles, often to meet organizational expectations.

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