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Who interviewed terminally ill patients and concluded they went through a series of stages in dealing with their impending deaths?
CRM Process
Customer Relationship Management process; a system for managing a company's interactions with current and potential customers, often utilizing data analysis to study large amounts of information.
Customer Information
The data and insights pertaining to clients, including demographics, purchasing history, and preferences, used by businesses to personalize services and marketing efforts.
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
Inventory Management
The process of ordering, storing, using, and selling a company’s inventory, including both raw materials and finished goods.
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