The Type of Validity Concerned with Whether Differences Between Groups

question 51

Multiple Choice

The type of validity concerned with whether differences between groups are due to the manipulated variable is referred to as

• A) internal validity.
• B) external validity.
• C) content validity.
• D) construct validity.

Grasp the concept of learner control and its impact on learning outcomes.

Understand the definition, advantages, and disadvantages of mobile learning.

Differentiate between online and distance education including their pros and cons.

Describe new developments in online and distance education.

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Definitions:

FedEx Tracking

A service provided by FedEx that allows customers to monitor the status and location of their shipments in real time through a unique tracking number.

Customer Service Strategy

A comprehensive plan that outlines how a company will interact with its customers to enhance satisfaction and retain loyalty.

Responsiveness

A metric that measures the firm’s ability and willingness to provide fast service, answer customer inquiries, and resolve problems.

Empowerment

Giving employees permission to make decisions and take action on their own to help customers.