Describe One Example, Mentioned in the Textbook, of Hiring Practices

question 68

Essay

Describe one example, mentioned in the textbook, of hiring practices improved by the use of personality tests.

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Definitions:

Salespeople and Customers

The relationship and interaction between those selling a product or service (salespeople) and those considering or making a purchase (customers).

Nervousness

The feeling of anxiousness or unease, typically about an imminent event or something with an uncertain outcome.

Sales Presentations

A strategic dialogue or demonstration by a salesman aimed at persuading customers to buy a product or service.

Empathy and Kindness

The ability to understand and share the feelings of others combined with the quality of being friendly, generous, and considerate.