Armed with Bits of Jerky, Alfred Taught His Pet Dog

question 8

Multiple Choice

Armed with bits of jerky, Alfred taught his pet dog to lie down and roll over. He MOST likely used _____ to teach his dog this trick.

• A)secondary reinforcement
• B)negative reinforcement
• C)a diffusion chain
• D)shaping through successive approximations

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Definitions:

Reengineer Workflow

The process of analyzing, redesigning, and often simplifying the flow of work within an organization to increase efficiency.

Computer Technology

The use and study of computers and other electronic devices to store, process, and exchange data, significantly impacting society and business operations.

Customer Service

The help and counsel delivered by a firm to customers who acquire or employ its offerings.

Process Reengineering

The systematic analysis of work processes to design new and better ones.