Bandura's (1965) Classic Study on the Observational Learning of Aggressive

question 60

Multiple Choice

Bandura's (1965) classic study on the observational learning of aggressive responses is important because it indicated that

• A) learning new responses is possible without the learner having to first perform them
• B) learning can occur without reinforcement
• C) reinforcement has a major effect on one's willingness to perform learned responses
• D) learning can occur without reinforcement and reinforcement has a major effect on one's willingness to perform learned responses
• E) all of the above

Understand the concept of mass customization and its benefits to production efficiency and customer satisfaction.

Identify various strategies for achieving competitive advantage, including service quality, customer service, and product innovation.

Recognize the relationship between operating efficiencies, productivity, and competitive advantage.

Define technology in the context of organizational operations and output transformation.

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Definitions:

Roman Numerals

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The central or most important concept of a discussion, piece of writing, or theory.

Paragraph Format

The structure used in writing that involves organizing sentences on a particular subject, thought, or point into a distinct section.