Examlex
Which of these processes is NOT included in observational learning?
Presentation
A formal or informal display of information or ideas, typically involving speaking and visual aids, intended to inform, persuade, or entertain an audience.
Handling Objections
The skill of addressing and overcoming doubts or concerns potential customers have regarding a product or service.
Follow-Up
The action of maintaining contact and communication with clients or prospects after an initial meeting, presentation, or sale to nurture relationships or conclude a deal.
New Prospects
Potential customers or clients who have been recently identified as having the interest or capability to purchase a product or service.
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