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Judy's therapist listens to her without interruption and judgment. She provides Judy with warmth and respect, without any conditions attached. Her therapist is demonstrating __________
Personalization
The process of tailoring products, services, or content to the individual preferences or needs of each user or customer.
Tone
The quality or attitude expressed in written or spoken communication that conveys the speaker's feelings or intentions.
Written Communication
The process of conveying messages, ideas, or information through the written word.
Nonverbal Messages
Communication without words, including gestures, body language, facial expressions, and other visual cues.
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