Labelling Theorists Argue That Diagnoses Lead Others to Treat Us

question 174

Multiple Choice

Labelling theorists argue that diagnoses lead others to treat us as weird or crazy,thus leading us to behave accordingly.As a result,the diagnosis becomes a(n)

• A)illusory correlation.
• B)self-fulfilling prophecy.
• C)demonstration of hindsight bias.
• D)framework for treatment.

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Definitions:

Complaint Resolution

Complaint Resolution involves the process and methods used by organizations to address, solve, and respond to customer complaints, aiming to restore customer satisfaction.

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectation.

Discrete Metric

A measurement used for data that can only take certain, distinct values within a mathematical or statistical model.

5-point Rating Scale

A 5-point rating scale is a survey tool that asks respondents to rate a question or statement on a five-point scale, typically ranging from strongly disagree to strongly agree.