Nodding the Head During Conversation Is One Example of

question 103

Multiple Choice

Nodding the head during conversation is one example of

• A)a manipulator.
• B)an illustrator.
• C)nonverbal leakage.
• D)an emblem.

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Definitions:

Value-Added

The enhancement a company gives its product or service before offering the product to customers, adding value beyond the cost of the raw materials.

Balanced Scorecard

A strategic planning and management system used by organizations to communicate what they are trying to accomplish and measure the performance against strategic goals.

Financial Measures

Quantitative indicators used to assess the financial health, performance, and stability of a business or project.

Customer Measures

These are metrics used by companies to assess satisfaction, loyalty, and experience from the customer's perspective.