__________ Are Nonverbal Behaviours That Highlight Speech or Accentuate a Point,whereas

question 208

Multiple Choice

__________ are nonverbal behaviours that highlight speech or accentuate a point,whereas __________ are nonverbal behaviours that we engage in when we are stressed out,such as biting our fingernails.

• A)Emblems;manipulators
• B)Manipulators;emblems
• C)Illustrators;manipulators
• D)Manipulators;illustrators

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Definitions:

Account Penetration

The process of deepening relationships with existing customers by selling more products or services.

Transactional Relationship

A business relationship focused primarily on the exchange of goods or services for payment, with little personal connection.

Distinct Component

a unique and identifiable part of a larger system or product, which serves a specific function and is often necessary for the overall operation or effectiveness.

Sales Call

A communication, either via telephone or face-to-face, initiated by a salesperson towards a potential or existing customer with the objective of making a sale.