Which of the Following Are Ways to Provide Good Customer

question 23

Multiple Choice

Which of the following are ways to provide good customer service for patients?

• A)Calling patients honey,sweetie,or dear to let them know you care about them
• B)Giving patients special food and drinks to help them feel at home
• C)Reviewing the medical records of all patients on your unit regardless of whether they are in your care
• D)Offering your personal opinions to patients who ask for it
• E)Asking yourself,if you were the patient,how you would want to be treated

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Definitions:

Barrel

A cylindrical container traditionally made of wooden staves bound by iron hoops, used for storing and transporting liquids like wine, oil, and beer.

Elasticity

Ability to return to shape after being stretched.

Spirits of Ammonia

A solution of ammonia in water used as a stimulant, antacid, and astringent, historically in smelling salts to revive someone who has fainted.

Inhalant

A substance inhaled to give a pharmacological effect, often drugs, anesthetics, or volatile substances used recreationally.