Which of the Following Is Not a Procedure to Check

question 37

Multiple Choice

Which of the following is not a procedure to check the quality of clustering results?

• A) Use the same method of clustering and compare the results.
• B) Split the data randomly into halves.Perform clustering separately on each half.Compare cluster centroids across the two subsamples.
• C) Perform cluster analysis on the same data using different distance measures.Compare the results across measures to determine the stability of the solutions.
• D) Delete variables randomly.Perform clustering based on the reduced set of variables.Compare the results with those obtained by clustering based on the entire set of variables.

---

Definitions:

Service Complaints

Expressions of dissatisfaction from customers regarding the quality or delivery of services.

Repeat Orders

Orders placed by customers for the same goods or services they have purchased previously, indicating satisfaction and ongoing demand.

Lag Indicator

A measurement indicating the results of actions already taken, reflecting outcomes from previous strategies or performance.

Customer Satisfaction Rating

A measure used to quantify the degree to which a customer is happy with a product, service, or experience.