Within Six Sigma,the _____ Step Is to Identify the Customer

question 5

Multiple Choice

Within Six Sigma,the _____ step is to identify the customer satisfaction goals and subgoals.

• A)Define
• B)Measure
• C)Analyze
• D)Improve
• E)Control

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Definitions:

Problem-solving Ideas

Creative and practical solutions aimed at overcoming challenges or obstacles in various contexts, such as product development, customer service, or workflow improvements.

Adviser

An expert who provides professional or specialized guidance and recommendations in a particular field.

Predawn Delivery

A logistics term referring to the delivery of goods or services before the beginning of the working day.

Replace the Food

An action typically taken in the service industry, particularly in restaurants, where a customer's unsatisfactory meal is replaced at no extra charge.