The Conflict Choices Model (Exhibit 8-6 in the Text)represents an Application

question 6

Multiple Choice

The Conflict Choices model (Exhibit 8-6 in the text) represents an application of the ELVN model of conflict in business teams.In the Conflict Choices model,people's behavior in conflict is depicted in terms of two key dimensions: active versus passive behavior and constructive versus destructive action.When people are passive and destructive,they engage in ________; when people tolerate another person's bad behaviors in the hope that the situation will resolve itself,the conflict choice is passive and constructive and is best termed ________.

• A)attack; engagement
• B)avoidance; rationalization
• C)avoidance; attack
• D)rationalization; engagement

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Definitions:

Diagnostic Test

A systematic examination to determine the cause of a malfunction or disease in vehicles, computers, or biological entities.

ECM

Electronic Control Module, a term often used in automotive engineering referring to a computer that controls one or more electrical systems or subsystems in a vehicle.

Input and Output Circuits

Electrical circuits designed to receive signals (input) and deliver responses or actions (output), fundamental in electronic and control systems.

Non-Emissions DTCs

Diagnostic Trouble Codes that are not related to the vehicle's emissions system, usually indicating issues within other systems like the transmission, ABS, or airbags.