In Regard to the Different Methods That Teams Can Take

question 11

Multiple Choice

In regard to the different methods that teams can take to approach conflict,what would be a good example of a collaborative,interest-based response?

• A)"Larry,I've sensed that this is of great concern.While I'm not sure anything can change,we welcome your own views on this proposal.I think it is important that we all have a chance to understand your point of view."
• B)"Look,Larry,you agreed to cover that part of the project when we first took on the challenge four years ago.As a matter of fact,I believe that I have an e-mail from you indicating you would agree to do that part of the work."
• C)"I think you are completely out of line,Larry.I don't think that discussing unrealistic and selfish goals is a good use of our team time.I am ready to hear your solutions,but only on the condition that you start working with us as a team."
• D)"Larry,due to issues this conflict has caused,we're going to have to let you go."

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Definitions:

Second Shift

The phenomenon where individuals, often women, perform unpaid home or caregiving duties after completing their paid employment workday.

Near-Peer Relationship

A dynamic where individuals or groups possess relatively equal status or power, often used in educational settings where slightly more experienced students mentor newer ones.

Lesbians

Women who experience romantic or sexual attraction exclusively to other women.

Satisfaction

The feeling of contentment or pleasure derived from meeting one's expectations or needs.