Transactive Memory Systems Are the Ways in Which Teams Encode,store,process

question 30

Multiple Choice

Transactive Memory Systems are the ways in which teams encode,store,process and retrieve critical information necessary for doing their work.Of the following,select the best situational example of a Transactive Memory System.

• A)Molly keeps track of all her own work files by an elaborate cross-referencing system.
• B)Tom secretly stashes away all of the new business leads,so that he can follow up with them himself.
• C)Karen keeps records on customer satisfaction reviews,and Kari keeps records on product reliability,but neither are aware of this.
• D)Julia has considerable experience in product engineering and Nathan has a background in product parts sourcing,and they are able to remember more about a new client because each knows the other's skill set.

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Definitions:

Behavioral Perspective

An approach in psychology that focuses on observable behaviors and the ways in which they are learned, often through conditioning.

Reinforced

Strengthened or encouraged to persist, often through rewards or consequences in the context of behavior conditioning.

Fundamental Attribution Error

The tendency to underestimate situational influences and overestimate personal character traits when evaluating the behaviors of others.

Social Roles

Expected behaviors and norms associated with specific positions within a group or society.