Examlex
Which of the following is not a source of product differentiation?
Written Communication
Messages communicated through the written word, such as e-mails, reports, memos, letters, and other channels.
Reports
Formal written accounts or statements describing the progress, results, or status of a particular matter or investigation, often used for informational or analytical purposes.
Memos
Short for "memorandums," these are concise written documents used within an organization to communicate policies, procedures, or related official business.
Sender
The individual or entity initiating a message or communication to another party or parties.
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