Examlex
Which of the following is false?
Service Blueprint
A detailed map or diagram that displays all activities and touchpoints involved in delivering a service, highlighting customer interactions and backend processes.
Activity Times
The duration required to complete specific tasks or processes in project planning and management.
Process Control
The practice of monitoring and controlling a manufacturing process to ensure that it operates at its desired performance criteria, using feedback and control mechanisms.
Information Technology
The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.
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