While Expressions of Surprise Tend to Be Brief, They Usually

question 197

Multiple Choice

While expressions of surprise tend to be brief, they usually transform into which emotional expression?

• A) happiness
• B) fear
• C) surprise
• D) disgust

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Definitions:

Measure

Quantitative assessment or size determination of a particular attribute or characteristic by using a tool, unit, or system.

Organizational Citizenship

Behavioral activities by employees that are not part of their formal job requirements but that contribute to the well-being of the organization.

Regulatory Compliance

Adherence to laws, regulations, guidelines, and specifications relevant to a business or operation.

Communication Effectiveness

The extent to which communication achieves its intended purpose or results in the desired outcome.