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Which of the Following Statements Regarding AMT Is True

question 15

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Which of the following statements regarding AMT is true?


Definitions:

Quality

The degree to which a product, service, or process meets or exceeds customer expectations or standards.

Behaviorally Anchored Rating Scale

A method of evaluating employees' performance by directly comparing their behaviors with specific examples of behavior that are anchored on a scale.

Behavioral Observation Scale

A performance appraisal method that rates the frequency of specific behaviors exhibited by an employee in the workplace.

Performance Management

A continuous process by which managers and employees work together to plan, monitor, and review an individual's work objectives and overall contribution to the organization.

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