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You are waiting in line at a university book store while wearing a shirt with the mascot of a rival school. Before ringing you up, the cashier spends several minutes chatting on his cell phone instead of helping you right away. You believe his rude behavior was due to his distaste for the rival school featured on your shirt. Your friend thinks the cashier simply didn't notice you. This situation is an example of which of the following?
Behavioural Methods
A range of techniques used in management and psychology to understand and influence individual actions in an organizational context, often for training or assessment purposes.
Developmental Feedback
Constructive criticism provided to individuals to promote their personal and professional growth.
Results Evaluations
The analysis and assessment of the outcomes of a specific activity or program to determine its effectiveness and impact, often guiding future improvements.
Discretion
The freedom or authority to make decisions and judgments in certain situations, often within professional or legal contexts.
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