You Are Waiting in Line at a University Book Store

question 29

Multiple Choice

You are waiting in line at a university book store while wearing a shirt with the mascot of a rival school. Before ringing you up, the cashier spends several minutes chatting on his cell phone instead of helping you right away. You believe his rude behavior was due to his distaste for the rival school featured on your shirt. Your friend thinks the cashier simply didn't notice you. This situation is an example of which of the following?

• A) Ambivalent discrimination
• B) Subtle stereotyping
• C) Attributional ambiguity
• D) Categorical hypersensitivity

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Definitions:

Culture And Climate Audit

An evaluation process aimed at understanding the values, beliefs, and attitudes that characterize an organization and its environment.

Data Collection

Data collection is the systematic approach to gathering and measuring information from varied sources to get a complete and accurate picture of an area of interest.

Compliance Training

Instruction designed to inform employees of the organization’s regulations, policies, and legal obligations.

Training Programs

Structured educational schemes designed to enhance the skills and knowledge of participants for personal development or occupational proficiency.