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Organizations That Are Devoted to Satisfying Their Current Customers May

question 39

True/False

Organizations that are devoted to satisfying their current customers may miss important shifts in the marketplace and find them turning into has-beens.


Definitions:

Eccentric Behavior

Behavior that deviates from conventional or societal norms, often characterized by unusual or quirky actions.

Dissociative Identity Disorder

A disorder characterized by the presence of two or more distinct personality states or an experience of possession, along with an inability to recall personal information beyond what is expected through normal forgetfulness.

DSM

The Diagnostic and Statistical Manual of Mental Disorders, a handbook used by healthcare professionals as the authoritative guide to the diagnosis of mental disorders.

1980s

The decade spanning from January 1, 1980, to December 31, 1989, notable for significant cultural, political, and technological changes.

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